Introduction

COS Consultancy Services (“we”, “us”, “our”) is committed to protecting the privacy of users visiting our websites and using our digital platforms, applications, and services.

This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information in accordance with applicable Indian laws, including the Information Technology Act, 2000 and related rules.

Information We Collect

We may collect different types of information to provide and improve our services.

Personal Information:
This may include your name, email address, mobile number, and organisation details where such information is voluntarily provided by you.

Technical and Usage Information:
When you access our website or digital platforms, we may automatically collect information such as IP address, browser type, device details, pages visited, and interaction data to help us understand user behaviour and improve performance.

Communication Information:
We may collect information shared by you through contact forms, email, WhatsApp, SMS, or other communication channels for the purpose of responding to enquiries and providing services.

Purpose of Data Collection

Information collected by us is used for the following purposes:

• Providing and improving our services
• Responding to enquiries, requests, and support communications
• Business communication via Email, SMS, or WhatsApp (where consent is provided)
• Compliance with legal and regulatory requirements
• Internal analytics and service enhancement

WhatsApp, SMS & Digital Communication

If you choose to communicate with us through WhatsApp, SMS, or other messaging platforms:

• Communications are sent only after obtaining user consent
• Messages are limited to service-related or business purposes
• User contact information is not sold, shared, or misused

Cookies and Tracking Technologies

Our websites may use cookies to enhance user experience and analyse website performance. Users may disable cookies through browser settings; however, certain website features may be affected.

Data Sharing and Disclosure

We do not sell or rent personal information. Data may be shared only with:

• Authorized service providers supporting our operations
• Government or regulatory authorities when required by law

Data Security

We implement reasonable technical and organisational measures to safeguard personal information. While we strive to protect user data, no method of internet transmission is completely secure.

Data Retention

Personal data is retained only for the duration necessary to fulfil business, legal, or regulatory purposes.

User Rights

Users may request access, correction, or deletion of personal data, subject to applicable laws, by contacting us through the details provided on our website.

Third-Party Links

Our websites may contain links to third-party websites. COS Consultancy Services is not responsible for the privacy practices or content of such websites.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised date.

Contact Information

Company Name: COS Consultancy Services
Email: info@cosconsultancy.in